Health Insurance Portability and Accountability Act (HIPAA) gives you rights over your health information and sets rules and limits over who can look at and receive your health information. 99Notes values customer privacy as its most important duty.
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Our compliance decisions are based on sound business practices and meet and exceed HIPAA.
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We have firewalls and antivirus software on all the computers and update virus definitions frequently.
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We have provided privacy, security, and confidentiality awareness training to our entire workforce.
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Technical evaluations are performed on a routine basis to make sure all systems meet or exceed specified security requirements.
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Monthly back-ups of computer systems will be done
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Any spoiled hard copies of notes and copies of patient schedules are cross-cut shredded on site.
NTrack 1.2, our application runs on a secure server which encrypts all data communication between your computer and our server. This means, anyone intercepting any data while it is being transferred from our server to your computer could not interpret or decode this data. To access any data from our server a valid user name and password is required. Our software to accommodate digital hand-held recorders and remote dictation systems has encryption that protects your dictation from any unauthorized use.
99notes has a multi-tier document review system that keeps check on the
very factor that affects the accuracy of your documentation. Our staff
is trained to keep accuracy rates at over 99%.
We operate round the clock to keep transcription turnaround
time under 24 hours. Corrections needed by the clients on any document
will be immediately handled online or by phone.
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